FAQ's
To become a Member, you must:
(a) Be aged 18 or over
(b) Have permanent UK residence
(c) Provide correct personal information: Full Name, UK Address, E-mail Address, Date of Birth
(d) Agree to the Member’s Agreement & User Policy
(e) Provide correct banking information via GoCardless: for automatic one-off and monthly payments
(f) Have your personal and payment details checked and confirmed by a More Than Board Games Community Interest Company volunteer or staff member
Memberships will be approved once personal and banking details have been checked by a More Than Board Games Community Interest Company volunteer or staff member.
You can have 4 items on loan at any one time, for up to four weeks.
You can return all, some, or even none each visit. In most cases you can renew items for up to 4 additional weeks, some items are subject to Loan Time Restrictions.
We run Library Open Days, at minimum, once a week: It's up to you how frequently you visit us to return and take out new items.
If you take out 4 games/items and swap them each week, you would have 16 games for £10!
Of course!
Our Friendly team will be on hand to give advice, recommendations and help pick out games based on your preferences.
If you are struggling to pick a new game, let us pick for you! Just speak to a member of the team on our Library Open Days.
You can keep your items for up to four weeks, then either bring your items back to us or contact us to renew them for up to four more weeks.
We will only renew each item once. We will not renew items that are subject to a loan time restriction.
You are always welcome to return items sooner, and take out new items. Making the most of your membership :)
Location: 48 Sandringham Dr, Houghton Regis, Dunstable LU5 5UP
By Car: The Hub is close to both Houghton Regis and Dunstable town centre. It can be reached via Junction 11 (Luton) of the M1 motorway and is within easy reach of the A5 in Dunstable.
Parking: Free, unreserved, on street parking: Sandringham Drive and Tudor Drive
Bus Stops: Milton Way and Windsor Drive serviced by Arriva: A & Z Buses
Train Stations: The nearest stations are Leagrave and Luton
If you are unable to return your loaned items on their due date, please contact us to amicably arrange an alternative return date.
if we have not been contacted by you or received your outstanding items, we will charge you Leet Fees per item. Please see the Fees & Charges Section.
Loan Time Restrictions means a game or item can only be on loan to you for a maximum of 4 weeks, without the possibility of renewal.
Any items under Loan Time Restrictions will be made clear either on our websites and when you take the items on loan.
New release titles, and high value items are most common items subject to Loan Time Restrictions. This is to allow other members to enjoy our new games and to prevent loss of our high value items.
Payments, Fees & Charges
The More Than Board Games Library Membership is £10 for 4 weeks.
No cancellation fees.
We will set up a recurring payment when you first sign-up.
We use GoCardless for our payment handler.
After agreeing to our Library Terms & Conditions, you will be redirected to our GoCardless Mandate.
All you need to do is enter your details on our secure online payment page to set up a Direct Debit and authorise More Than Board Games Community Interest Company to take future payments automatically.
You will be notified before any payments are due to be taken.
Payments References will read: 'MORETHANBOARD-xxxxx'
We hope to never have to charge any additional fees to any of our members, if you have outstanding items please do contact us as soon as possible to amicably arrange a return date.
Late fees are fixed at £5 per overdue week for each outstanding item.
After 4 weeks from your due return date: If we have not received your items, we will charge you a Replacement Fee which is the RRP or replacement cost of each outstanding item, plus a £25 admin fee per item.
Location
Location: 48 Sandringham Dr, Houghton Regis, Dunstable LU5 5UP
By Car: The Hub is close to both Houghton Regis and Dunstable town centre. It can be reached via Junction 11 (Luton) of the M1 motorway and is within easy reach of the A5 in Dunstable.
Parking: Free, unreserved, on street parking: Sandringham Drive and Tudor Drive
Bus Stops: Milton Way and Windsor Drive serviced by Arriva: A & Z Buses
Train Stations: The nearest stations are Leagrave and Luton
Short Answer: No.
Long Answer: Please contact us to arrange a visiting time outside of our Library Open Days. We may not always be able to accommodate arrangements outside of our Open Days.
Stepfree access throughout the entire building and into/inside More Than Board Games Office.
Main entrance door: 74cm single door opening. 154cm double door opening (this may be closed during colder months. A member of the team can open this for you when needed)
More Than Board Games Office door: 90cm.
The library area has a width of 92cm.
Our library shelves start at 40cm from the floor, up to 150cm.
Free, unreserved parking is available directly outside the entrance. There are 2 dropped-curbs outside the building entrance.
We have chairs that are armless, with padded seats and padded backrests, if needed while you wait or browse.
There are Female and Male toilets and a wheelchair access toilet onsite.
A member of our team will be present at all times to assist you if needed.
Please contact kira@morethanboardgames.co.uk if you require any more accessibility information :)
Account Details
We cross reference name and account details with the direct debit information, the Library Membership is linked to the Bank Account Holder.
Ultimately, you can share items with others, but all items are the account holders responsibility.
Although we would hope this never happens: we will only close accounts for those who breach our Teams & Conditions.
For Example:
Continuous late payment/late returns
Repeated excessive damage to any of our items
Other reasons may be:
Fraud concerns
Aggressive behaviour to other members or our staff/volunteers
More Than Board Games Community Interest Company holds the right to close the account of any member.
No worries, contact us at info@morethanboardgames.co.uk and we will sort the rest.
So long as you make contact within 7 days before your next membership payment, no further membership fee will be taken. We will provide you with a final date of all due items, which cannot be renewed.
Alternatively, if you would like to pause your account, we can also arrange this. Just contact our team!
Contact us at info@morethanboardgames.co.uk, with the details you need to ammend/update. We will periodically check your details, so please update us as soon as possbile to prevent any delays using your membership.
